Programmers software developers and IT people in general are like doctors you too often search them when you already have a problem.
When everything is working properly you don’t give thanks to the invisible warriors, but they work. You don’t complain about the printer doing its job, you rarely notice when a software developer has made a site on or an app as fast as the lighting. But when it stops working you go and make the life of the technical individual as hard as you can.
The same way works the immune system of our bodies – fighting with all types of bacteria and external to the body fluids. And when there is a weak point you don’t give credit to your organism or biology. Many times the body is telling you to relax a little bit and pump up he vitamins. We are living beings and not machines that should work 100% of the time with full capacity.
And when these bug fixers do get exposed to the non-tech, it is critical to give them credit for what they do. Otherwise you are an egoistic complainer. When the whole system takes the doctors as a given, it corrupts their motivation and you get bad healthcare. When you enforce the Programmers as required to fix your errors, they may complete the job, but if they have bad heart, they could do a lot of damage. The need to take care of the worst conditions and attitude from people and keep yourself happy and positive is the greatest challenge.